FAQS

What size does Annabel wear?

Annabel is our founder.

Annabel wears a size 8 in all our products. 

Annabel is typically an AUS 8 or S in both top and bottoms.

She is 5ft 5' or 168cm and has a B cup bust.

What size does Immy wear?

Immy is our main site model.

Immy wears a size 8 in our Florence Dresses and our Amelie Dress.

Immy wears a size 10 in the Margot Silk Top and the Camille Silk Pant.

She is 6ft or 184cm and has a C-D cup bust.

What do the sizes correlate to

6 - XS

8 - S

10 - M

12 - L

These are AU sizes.

Are your products sustainable?

At IVER The Label, we’re passionate about creating beautiful clothing while taking care of our planet. Every piece is designed and made from start to finish in Sydney, Australia, allowing us to support local businesses and work closely with our manufacturers. Keeping production local means we can ensure high quality, reduce waste, and give our customers full transparency into how our garments are made.

We carefully select long-lasting, high-quality fabrics that are better for the environment. By producing in small, limited runs, we minimise waste and reduce our carbon footprint—so your IVER The Label piece is truly special and almost one of a kind.

Our silks are OEKO-TEX® ‘Made in Green’ certified, which means they are free from harmful substances, made in eco-friendly facilities, and produced under ethical working conditions.

Sustainability is important to us in every detail, including our packaging. We use eco-friendly packaging from noissue, designed to be kind to the planet. As part of their Eco-Alliance, every order we place helps plant a tree, supporting reforestation efforts worldwide.

At IVER The Label, we believe fashion should be thoughtful, ethical, and made to last. Thank you for being part of our journey toward a more sustainable future.

Can I return my order?

Return Policy

IVER The Label accepts returns and offers either a store credit or a full refund in the original payment form. As our stock is limited with each drop, we cannot offer exchanges for different sizes or colours.

If you would like to organise a return, please email hello@iverthelabel.com with the subject title ‘RETURN’ within 14 days of the delivery date, and we will provide you with postage details. Please include your name and order number in the return request. All returns must be sent back to us within 7 days of the request approval. Customers must cover the cost of return postage unless the garment is faulty or the incorrect item was sent to you.

Return items will only be accepted if garments:

  • Are in new and unused condition
  • Have the swing tag and all labels attached
  • Are unwashed
  • Do not smell of perfume, tan, or other beauty products

IVER The Label has the right to refuse any returns that do not meet our return policy or are returned without written approval. We are not liable for any lost, stolen, damaged, or undelivered parcels in the shipping process. Our return policy is in accordance with Australian Consumer Law.

Store Credit

We will happily provide you with a store credit for the amount of the returned garment. This will be issued as a gift certificate. To use your store credit, simply enter your unique code at checkout.

Can I still change my order?

If you want to change your order, please send us an email... hello@iverthelabel.com.

We will try our best to change your order if we can!

How can I track my order?

As soon as your order is shipped we will send you a track & trace code by email. This way you can track your order.

Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email to hello@iverthelabel.com and we will contact the shipping company.